A 3% fee is added to VISA™ or MASTERCARD™ credit card transactions.

Shipping costs vary depending on weight, destination and the desired delay. These costs will be calculated when your order is processed and will appear as a separate item on your invoice. Therapeutik Equipments assumes responsibility for any loss or damage which occurs during shipping. The customer must point out any damaged packaging to the shipper and advise Therapeutik Equipments immediately. The customer must also indicate any shipping or billing errors within five (5) days of reception of the merchandise. Shipping dates are estimated dates. Therapeutik Equipments shall not be held responsible for any delays in shipping or the non-shipment on the estimated shipping date.

The customer has thirty (30) days following reception of the merchandise to return it to Therapeutik Equipments for reimbursement. Shipping costs for the return of merchandise are at the expense of the customer. The merchandise must be in good condition and returned in its original packaging.

All transactions are governed by the laws of the Province of Quebec and by any applicable Canadian laws.